Explainer: Government Funded Home Care Packages

The journey of looking after ourselves as we age, or of providing care for those around us often involves navigating a complex landscape of support options, specially when it comes to understanding government-funded Home Care Packages (HCPs). At Reliant, we are committed to empowering individuals with knowledge and providing transparent access to care services. Here, we aim to demystify HCPs, offering insights and guidance for individuals and their support network seeking the best possible care.

1. What are Home Care Packages?

Home Care Packages are government-funded programs designed to support and assist older Australians who wish to maintain their independence in their own homes. Reliant Healthcare offers a range of tailored services, including personal care, domestic assistance, nursing care, and allied health services, to meet those individual needs.

2. Levels of Home Care Packages:

There are four levels of Home Care Packages, ranging from Level 1 (basic care needs) to Level 4 (high-level care needs). Our experienced team at Reliant Healthcare can guide you through the assessment process, ensuring you receive the appropriate level of funding for the services you require.

3. Accessing a Home Care Package:

To access a Home Care Package, the first step is to contact My Aged Care, the government’s central entry point for aged care services. Reliant Healthcare can provide support throughout the assessment process, ensuring your needs are accurately assessed and understood. If you are approved for a HCP, you will be advised of the Level at which you have been assessed.

It is important to note that there is a distinction between beingĀ approved for a Home Care Package, and beingĀ assigned that Home Care Package. There can be a lengthly delay between being approved for a Home Care Package, and having that package assigned. Many Reliant clients who require immediate assistance opt to receive privately paid services which can commence immediately, while they wait for their their package to be assigned.

4. Cost and Subsidies:

Home Care Packages are subsidised by the Australian government, and Reliant Healthcare is committed to providing transparent information about the associated costs. We can help you understand the different types of fees, including the basic daily fee, income-tested fee, and additional fees for specific services, ensuring you have a clear picture of the financial aspects.

5. Choosing a provider:

Once approved for a Home Care Package, individuals can choose their preferred care provider. This choice empowers them to select a provider that aligns with their values and offers services tailored to their needs. At Reliant, we are dedicated to providing quality care services and transparent guidance throughout the process. We want to be your trusted partner in navigating Home Care Packages, ensuring you or those who are important to you, receive the support they deserve to live a fulfilling and independent life.

Please fill in the Contact Form below and we will get back to you.

Reliant Healthcare NSW
Post Building
4.09/46A Macleay Street
Elizabeth Bay NSW 2011

Phone: 02 9362 5500

Reliant Healthcare QLD
Level 1, 1024 Ann Street
Fortitude Valley QLD 4006
Phone: 07 3854 2370

Email: [email protected]

    Call us on 02 9362 5500
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