Explainer: Government Funded Home Care Packages

The journey of looking after ourselves as we age, or of providing care for those around us often involves navigating a complex landscape of support options, specially when it comes to understanding government-funded Home Care Packages (HCPs). At Reliant, we are committed to empowering individuals with knowledge and providing transparent access to care services. Here, we aim to demystify HCPs, offering insights and guidance for individuals and their support network seeking the best possible care.

1. What are Home Care Packages?

Home Care Packages are government-funded programs designed to support and assist older Australians who wish to maintain their independence in their own homes. Reliant Healthcare offers a range of tailored services, including personal care, domestic assistance, nursing care, and allied health services, to meet those individual needs.

2. Levels of Home Care Packages:

There are four levels of Home Care Packages, ranging from Level 1 (basic care needs) to Level 4 (high-level care needs). Our experienced team at Reliant Healthcare can guide you through the assessment process, ensuring you receive the appropriate level of funding for the services you require.

3. Accessing a Home Care Package:

To access a Home Care Package, the first step is to contact My Aged Care, the government’s central entry point for aged care services. Reliant Healthcare can provide support throughout the assessment process, ensuring your needs are accurately assessed and understood. If you are approved for a HCP, you will be advised of the Level at which you have been assessed.

It is important to note that there is a distinction between being approved for a Home Care Package, and being assigned that Home Care Package. There can be a lengthly delay between being approved for a Home Care Package, and having that package assigned. Many Reliant clients who require immediate assistance opt to receive privately paid services which can commence immediately, while they wait for their their package to be assigned.

4. Cost and Subsidies:

Home Care Packages are subsidised by the Australian government, and Reliant Healthcare is committed to providing transparent information about the associated costs. We can help you understand the different types of fees, including the basic daily fee, income-tested fee, and additional fees for specific services, ensuring you have a clear picture of the financial aspects.

5. Choosing a provider:

Once approved for a Home Care Package, individuals can choose their preferred care provider. This choice empowers them to select a provider that aligns with their values and offers services tailored to their needs. At Reliant, we are dedicated to providing quality care services and transparent guidance throughout the process. We want to be your trusted partner in navigating Home Care Packages, ensuring you or those who are important to you, receive the support they deserve to live a fulfilling and independent life.

Decoding the NDIS

Decoding NDIS Funded Disability Care: FAQ

Navigating the world of NDIS (National Disability Insurance Scheme) can be challenging, but at Reliant, we believe that understanding is the first step towards empowerment. In this guide, we aim to decode NDIS Funded Disability Care, providing answers to common questions and shedding light on the support available for individuals with disabilities.

1. What is NDIS Funded Disability Care?

NDIS Funded Disability Care is a government-funded initiative in Australia aimed at providing support and services for individuals with permanent and significant disabilities. The scheme focuses on empowering individuals to lead an independent and fulfilling life by funding necessary supports and services.

2. Who is Eligible for NDIS Support?

Individuals under the age of 65 with a permanent and significant disability that substantially affects their ability to participate effectively in everyday activities may be eligible for NDIS support. Eligibility criteria are assessed based on individual circumstances.

3. How Does NDIS Funding Work?

NDIS operates on a person-centered approach, tailoring support plans to meet the unique needs and goals of the participant. Funding covers various supports such as daily activities, transport, therapies, and equipment. The NDIS participant, in collaboration with service providers, decides how the funding is allocated.

4. What Services Does NDIS Fund?

NDIS funding supports a wide range of services, including but not limited to:

  • Daily Personal Activities: Assistance with daily personal activities like bathing, dressing, and meal preparation.
  • Therapeutic Supports: Access to allied health professionals such as physiotherapists, occupational therapists, and speech therapists.
  • Community Participation: Support to engage in social and recreational activities within the community.
  • Assistive Technology: Funding for aids and equipment to assist with daily living and mobility.

5. How Can Reliant Healthcare Assist with NDIS Funded Disability Care?

At Reliant, we specialise in providing personalised and client-focused NDIS funded disability care. Our experienced team works closely with participants to understand their unique needs and aspirations. We offer a range of services, including personal care, therapeutic support, and assistance with community participation.

6. How Can Families Get Involved in the NDIS Process?

Families can play a crucial role in supporting individuals through the NDIS process. This includes actively participating in planning meetings, sharing insights into the individual’s needs and goals, and collaborating with service providers to ensure the NDIS plan aligns with the participant’s aspirations.

7. How Can Individuals Apply for NDIS Funding?

To apply for NDIS funding, individuals need to submit an access request and provide relevant documentation about their disability. The National Disability Insurance Agency (NDIA) assesses the eligibility and, if approved, collaborates with the individual to develop a tailored support plan.


Decoding NDIS Funded Disability Care is about breaking down complex information into practical knowledge, empowering individuals and their families. At Reliant, we are committed to supporting individuals through their NDIS journey, providing compassionate and personalised care that aligns with their unique needs and goals. If you have more questions or seek assistance, feel free to reach out – we are here to help you navigate the path towards enhanced independence and wellbeing.