Q: How do I know Reliant staff are being paid fairly and appropriately?

A: Reliant staff are paid at above-award wages, and we meet all statutory requirements including payroll tax and superannuation. As Reliant staff are employees and not contractors, we also cover things such as workers compensation and public liability insurances, and can monitor staff fatigue.

Q: What if we don’t feel the Carer is the right fit?

A: At Reliant, we make a huge effort to fit the right nurse or carer with the right client for a happy ongoing relationship. We like to think of it as a “dating game” in some senses. We ask you to be candid with your preferences and we work together to get it right. If you don’t feel its right, we make sure it is!

Q: What sort of care staff work at Reliant?

A: Reliant has a diverse base of Caring and Nursing staff, who are all appropriately skilled and each bring their own unique gifts to our clients. Unlike a lot of companies, all our staff are employees rather than contractors, which means the quality of service you receive is assured and monitored. We have staff of all genders, ages, skill strengths and cultural backgrounds. The one thing they do have in common is a commitment to provide the highest quality care.